In a recent event with a high-profile client, we were called afterhours to assess and determine the cause of why our system kept going down which is typically uncommon. After several hours of the client trying to find the root cause of the problem, we contacted our MSP partner NUMENTIS who was able to provide remote troubleshooting within minutes and helped stitch together a solution until they were able to attend in person the following day. NUMENTIS provided our client a very thorough, reasonable, straightforward solution with onsite and remote support which helped resolve the client's issues. Our client was very impressed and as a result we found a solution to a problem that could have only been resolved with willingness, dedication and experience, thanks to NUMENTIS.
President at ARC Group