Technology is intricately intertwined with our everyday routines, serving as a tool for shopping, working, entertainment, and leisure. However, the integration of technology into our lives is not without its price. Despite the clear advantages that technology offers, it also presents numerous challenges that need to be addressed. While we can easily understand the past, fostering a forward-thinking mindset can be more challenging.

What are current IT issues?

As technology becomes more pervasive and influential, it also brings new challenges and opportunities. Even though some obstacles have slowed down the progress, we are still witnessing a remarkable surge of creativity and advancement. In this article, we will explore the key topics that are shaping the technology landscape in 2024.

Generative AI Gains Popularity and Adoption

Generative artificial intelligence (AI) was a sensation in 2023. ChatGPT offered the world free access to AI capabilities. This cutting-edge technology can perform many tasks that used to require human input. ChatGPT can craft your resume, respond to customer inquiries, design lesson plans, generate code and even produce a decent essay. However, organizations still need to grasp the consequences for our workforce and how to optimize it for business operations. There is also the challenge of verifying and avoiding AI illusions. The exact effects of generative AI on search and cyber security are yet to be determined, but they will be a key concern as we enter 2024.

Sustainable Technology Gains More Attention and Importance

The times of wasting and ignoring the environmental effects of our technology use are over. Technology must be used in a way that respects the planet and its resources. According to Gartner, sustainable technology is one of the top ten trends for 2024, and they also forecast that CIO pay will depend on their green initiatives. Sustainable technology is clearly a growing concern in 2024.

Platform Engineering Takes the Lead

Platform engineering is a new field that offers more autonomy for software engineers. With platform engineering, software developers can focus on their core tasks without worrying about the whole application lifecycle. Instead, platform engineering simplifies software development and matches applications to requirements. Platform engineering is expected to deliver business value by building reusable components and features for the software development process. Gartner estimates that 80% of enterprises will employ platform teams by 2026.

AI Trust, Risk, Security Move to the Forefront

Artificial intelligence is not a fleeting trend. We are still at the beginning of our journey, but AI is not slowing down. In 2023, 35% of companies said they were using AI actively, and another 42% said they had plans to use it in the future. However, AI still faces a lot of challenges, such as lack of trust, potential threats and security breaches. According to Pew Research, more than half of Americans (52%) are more worried about AI than enthusiastic, a number that has increased steadily over the last three years. To increase confidence in AI, we’ll need better security and risk management.

Quantum Computing Becomes a Reality

IBM’s recent Quantum Summit in New York announced real breakthroughs in the quantum-computing field in 2024. On December 4, 2023, IBM guaranteed that 2024 would be a game-changing year for quantum computing, delivering cutting-edge innovations and a new quantum processor that is expected to revolutionize the field. With the cloud-native era, quantum computing now has essential access to unprecedented computing power that will take it to new levels.

Spatial Computing Advances Rapidly

Spatial computing is quickly shifting from sci-fi concept to reality. Statista projects that 1.4 billion devices will be equipped with spatial computing by 2024. Spatial computing is predicted to explode as technology improvements enable the implementation of spatial-computing applications. Creating new user experiences in the metaverse, spatial computing has the potential to lead us into the next era of user-centric technology.

Technical Debt Gives Way to Technical Wellness

In previous years, technical debt has caused trouble, creating issues that stem from previous compromises. In 2024, organizations will transition from debt to wellness. With progress in multi-cloud and hybrid environments, businesses will adopt more flexibility, paving the way for technical wellness over debt. Moving forward, architecture will continue to be customized, which has the power to reduce future technical debt.

Edge AI Will Be a Game Changer

Next-gen applications will only be feasible with edge AI. This term refers to the collaboration between edge computing and AI where processes occur outside of data centers and are performed on devices closer to their data source. Lower latency, smoother experiences and more access make edge AI one of the most thrilling technologies that should be monitored in 2024.

Cyber Resilience Becomes the Main Goal Over Avoidance

A cyberattack happens every 39 seconds. As cyber incidents become unavoidable, organizations will move towards embracing cyber resilience over avoidance. Cyber resilience involves creating a security-first culture that no longer discourages reporting and instead embraces more robust disaster recovery and preparedness measures to ensure that your organization can survive an attack when it inevitably happens.

IT Talent Still Lags Behind Demand

There is still an IT skills gap as we enter 2024. As in previous years, education and upskilling have not kept up with the pace of innovation in organizations that are opting for digital transformation over stagnation. So how can companies cope? The challenge, as always, lies in our ability to provide a workforce pipeline that matches business needs. Organizations in 2024 will need to provide the necessary educational and upskilling pathways to ensure we have the skills to handle future challenges, those in 2024 and beyond.

What Is the Solution to IT-Related Problems?

There is no single answer to the technology issues we face. The path to get there is not linear. But as we proceed into 2024 and beyond, technology has a significant role to play in how we work, how we play and how we live. Tech organizations will need to approach these challenges with a responsible mindset to ensure we continue to grow and innovate while keeping users safe.


NUMENTIS is a Canadian-owned Managed Services provider that offers Managed IT, Cybersecurity Solutions, Cloud Services and VoIP to help their customers control costs, secure their data and make their people more productive. Contact us today to learn more about our services and solutions and how we’re solving technology hurdles for our clients.