Why Managed Services Will Drive The Future Of Remote Work

Reflecting on the past year, it’s clear that remote work played a major role in maintaining business operations. Many businesses quickly moved to a full or hybrid remote work model in response to the pandemic, which in turn led to an increase in the need for IT services necessary to resolve a myriad of issues that arose as a result and to ensure business continuity.

At the start of 2020, the Technology & Services Industry Association (TSIA) released The State of Managed Services 2020, a report that revealed the ratio between products and services for the T&S 50 (an index of 50 of the largest tech companies). The report showed services now comprise 60% of revenue, a stat which confirms IT services are a growing industry and remain a top process outsourced by small businesses.

Read More ›

Is having a Microsoft 365 data backup strategy important?

SaaS productivity apps like Microsoft 365 (Formerly Office 365) just make sense in today’s mobile world— the benefits of easy access to documents from any device and improved collaboration are obvious. However, many organizations believe that moving to Microsoft 365 means backup is no longer necessary. According to a recent Enterprise Strategy Group report, one in four businesses don’t believe they need to back up Microsoft 365.

Some of the confusion might be due to the fact that Microsoft 365 offers some safeguards to prevent data loss. Others simply believe that because data is in the cloud, it is automatically backed up. Still others believe that Microsoft OneDrive file sync is a replacement for backup. These are all misconceptions. Backup is equally important for Microsoft 365 as it is for
onsite deployments of Microsoft applications.

Read More ›

How to Protect Yourself Against Vaccine-related phishing

Vaccine-related phishing — Cybercriminals are exploiting the heightened focus on the COVID-19 vaccine to launch spear-phishing attacks. Capitalizing on fear and uncertainty, the attacks using urgency, social engineering, and other common tactics to lure victims.

Barracuda researchers identified two predominant types of spear-phishing attacks using vaccine-related themes: brand impersonation and business email compromise.

Read More ›

SolarWinds Orion Hack: A Cybersecurity Wake-Up Call

It has long been theorized among cybersecurity and military professionals that they next major war between world powers may not involve the firing of a single kinetic weapon. The SolarWinds Orion hack may just be the first known attack to rise to this level.

As of this writing, all indications seem to be pointing to a unit of the Russian SVR, the equivalent of the US CIA, as the actor behind this hack. However, I can’t state this too strongly, it is still very early in the analysis and this assessment may change. For now, it does appear that this is a cyberattack backed by the Russian government against the United States and other Western nations. If this is true, this could be classified as an act of war and when and how the U.S. responds will have profound implications for the world.

Read More ›

Making an IT Strategy for 2021

‘Planning for the future’ is perhaps the greatest oxymoron in a post-COVID-19 world. Businesses are faced with uncertainties in the short and medium-term nature of work. Will remote operations be the norm moving forward? Will the world return to normalcy once vaccines are administered widely?

With questions like these looming, making a 2021 IT strategy is no easy task for decision-makers. As a managed IT services provider, we are at the forefront of dealing with the real challenges all types of businesses in Oakville face. Our IT professional services team helps businesses chart predictable IT spend while maintaining flexibility.

Read More ›

What to Do When Your Computer is Infected

Nobody expects a computer to be infected, which is why it catches most people completely off guard. If you suspect your computer has been infected by a virus, malware, spyware, or ransomware, the first and most important step is to not panic. Most cyberattacks are socially engineered, designed to illicit a hasty response from the user. That’s when the real damage can occur. Read More ›

How to Calculate the Cost of a Cyberattack

There’s no doubt that ransomware and other cyberattacks can inflict great damage to a company. But how much? How much money and how much opportunity is gone for you and your customers by not maintaining a cybersecure environment?

One narrative, now well-established, notes that a cyber-attack can not only impact the productivity of an organisation but lead to the loss of a production line for a period of time and in doing so cause crippling revenue losses. Something as small as a general email ‘phishing’ attack, where employees are sent an email containing a malicious link, can have a devastating impact.

Cybercriminals can infect a manufacturer’s network with malware or ransomware, rendering its IT systems unusable, impacting its reputation and leaving it with a sizable bill.

Read More ›

Why Is Ransomware Spiking Now (And How Can We Fight It)?

Things seem to have settled into a tenuous rhythm since the initial shock to our institutions caused by the coronavirus pandemic. The shift to an all- or mostly remote workplace has not been without its hiccups but has allowed many companies to continue doing business while stemming the spread of the virus. This new, sudden and unexpected way of working, though, has had consequences. Just as there have been – and will continue to be – unforeseen social, economic, infrastructural and individual challenges as a result of the pandemic, there have also been unanticipated challenges in the world of cybersecurity.

Read More ›

Become a Microsoft 365 Expert in 2021

The Microsoft 365 roadmap is a busy one, indeed! There are a host of refinements and functionality updates that are planned until the end of 2020, but the major feature roll-outs have been planned for 2021. There are several changes in the pipeline that affect Microsoft 365 fundamentals. Read More ›