We are excited to announce our successful transition to a new best-in-class unified SaaS ERP platform with integrated Professional Services Automation (PSA) and Remote Monitoring Management (RMM) powered by Datto. The new PSA/RMM platform helps us provide secure and reliable end-to-end services focused on helping our clients with their evolving needs and our commitment to delivering best in class services and solutions.
In addition to maintaining complete insight into the computer networks under our management while performing tasks and services quickly and efficiently critical to your success, the new platform offers us better AI-based automation, better client engagement (i.e. client portal, desktop agent, etc.), as well as more detailed and accurate reporting on our service levels and overall performance as your business technology partner.
We look forward to serving you better and we always welcome your feedback and comments.