Managed IT Services & Support Company

Before NUMENTIS, we had tried outsourcing our IT management with two other vendors, but the quality of service, efficiencies and cost advantages expected were not realized. We decided again to try to maintain our IT services and infrastructure internally, but it distracted key production and management employees from more critical business issues and was not a good use of their time and our resources. Since the addition of NUMENTIS, our IT infrastructure and services (including user help desk, reviewing and updating SOPs, migration to Microsoft Office 365 and leading outsourcing initiatives) have been evaluated, reorganized and optimized allowing better productivity and a more sustainable IT environment all while managing costs to maximize value and ROI. I would highly recommend NUMENTIS to a company seriously reviewing or considering Managed IT services

In a recent event with a high-profile client, we were called afterhours to assess and determine the cause of why our system kept going down which is typically uncommon. After several hours of the client trying to find the root cause of the problem, we contacted our MSP partner NUMENTIS who was able to provide remote troubleshooting within minutes and helped stitch together a solution until they were able to attend in person the following day. NUMENTIS provided our client a very thorough, reasonable, straightforward solution with onsite and remote support which helped resolve the client's issues. Our client was very impressed and as a result we found a solution to a problem that could have only been resolved with willingness, dedication and experience, thanks to NUMENTIS.

The team at NUMENTIS have helped us modernize, protect and optimize our IT systems. Their ongoing technical support has freed up my time allowing me to focus on our business instead of day to day IT issues. I would recommend NUMENTIS to anyone looking to improve their IT at a controlled cost.

It has now been 3 years since we engaged NUMENTIS to manage all of our IT requirements. Over that time our sales have grown by 220%. Part of the growth is due to the service provided by NUMENTIS. We’ve lost files, that they were able to recover, we’ve added computers, that they implemented smoothly, we’ve expanded our business and they expanded our IT infrastructure to maintain the support and protection we require. But most importantly they provided the “peace of mind” for all IT issues so that we could focus on growing our business. I’d highly recommend Humzah and his team to any business.

Numentis embodies everything you want from your managed service provider. Exceptional responsive support based on disciplined, mature thinking. Humzah and his team have exceeded all our expectations. The same sentiment is shared by all clients and friends that we confidently refer to Numentis.

I have been so delightedly surprised by the level of service provided by NUMENTIS since hiring them as my IT managed service provider. We are a virtual service provider company, and as such are dependent on computers for all our work. In the last week, I have had two occasions to reach out to support. In both cases, it was resolved within the hour. It means a lot for me as a small business owner to know that the IT support is there for me and my team whenever we need it. I would be very comfortable to recommend NUMENTIS to any business owner, it is huge value for the money – my only regret is that I waited so long to hire them!

As a small business owner, one of the first things I did to ensure that I kept my business running smoothly and to provide and deliver timely and secure services to my own clients, was to hire managed IT services. I've been a client of Numentis for over 2 years and have always had very responsive and professional service from the Numentis team. Most recently my hard drive had to be replaced and they went above and beyond the call of duty to ensure that I had my laptop back in working order as quickly as possible, which involved the team working through the weekend. Running a business can be stressful at the best of times and even more so in our current pandemic environment, but having reliable managed IT services like Numentis, provides a significant peace of mind.

I have been using Numentis for over a year. They are the most responsive of all my suppliers. No matter what questions I have they respond immediately. Recently, I accidentally deleted my documents from the cloud, and they had it back up and running in no time!

I have been using NUMENTIS for over two years. Prior to that, we were having periodic breakdowns that at a couple of points that totally hampered our productivity for a day or two. Then it would take me a few days to catch up. Since starting with NUMENTIS, I haven’t had a major failure. Further, any minor incidents were either handled prior to me even knowing about them or reacted to so quickly that I didn’t lose much time at all. It is great knowing that I don’t have to worry about my IT so that I can concentrate on the core of my business

Numentis has supported our organization since before I started and has been a valuable ally in providing managed IT support.

Numentis was a referral, and the best referral I have ever had for my needs and requirements when it comes to technology and support. They provide top notch quality and customer service, are professional and most of all - responsive with excellent results. They have always been able to manage my IT issues to resolve, and that for me is value! I would highly endorse and recommend Numentis to anyone that needs support with technology and to manage business affairs in the realm of technical support and customer service. Excellent job!